Terms and Conditions

JW Autos Terms and Conditions

1st Anniversary Raffle Terms & Conditions

These terms and conditions apply to the JW Autos Appointment Prize Draw ("Competition") run by EJW Autos Limited, 1 Ballard Business Park, Cuxton Road, Rochester, Kent, ME2 2NY("the Company").
By entering into the Competition, you will be deemed to have read and accepted these terms and agree to be bound by them.

1. Eligibility
1.1 The Competition is only open to residents in the United Kingdom who are over the age of 18.
1.2 Entrants will not be permitted to participate in the Competition if they are an employee of the Company or relative of an employee, or anyone else who is related or associated with the Competition or its operators.
1.3 A photo uploaded with our Facebook page tagged or on the Facebook ad of individuals in front of the prize draw signage at the dealership triggers automatic entry into the Competition.
1.4 Automatic entry to the competition may be permitted no more than once.

2. Competition Prize
2.1 The Competition consists of 8 prizes. The winner will receive £2,500, the runner up will receive £500 and the third prize is £250. The 5 runners up will each receive £25 Amazon vouchers. Cash prizes will be paid in the form of a cheque.
2.2 The Company reserves the right to substitute the prizes (or any portion thereof) with one of comparable or greater value at its sole and absolute discretion.
2.3 All costs and expenses associated with receipt of the prizes and any use not specified in these terms and conditions as being provided are the sole responsibility of the winners.

3. Winners
3.1 From all valid entries, the Company will randomly select the winners and will notify them on the day of the raffle draw (28th May 2023). The decision of the Company is final, and no correspondence will be entered into after the decision.
3.2 The winner will be notified via Facebook Messenger by the Company to confirm they have won the Competition.
3.3 Cash prize winners are required to collect their cheques from the dealership within a week of the prize draw.
3.4 The winner may be contacted to arrange a photograph of them being awarded their prize. They consent to the photograph being used by the Company across social media, the website and by the media. If the winner is not available for a photograph to be taken within a suitable timeframe (as determined by the Company), then they must provide an alternative photo which fits with supplied guidelines, if requested.
3.5 The winner agrees to grant the Company a non-exclusive, worldwide, irrevocable licence, for the full period of any intellectual property rights in the winning entry information and any accompanying materials, such as photographic, to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-licence the entry detail and any accompanying materials for such purposes.

4. General
4.1 If there is any reason to believe that there has been a breach of these terms and conditions, the Company may, at its sole discretion, reserves the right to exclude the entrant from participating in the Competition.
4.2 The Company will only process the entrant’s personal information and personal information derived from the application as set out in these terms and conditions and in its Privacy Policy – a copy of which is available on request.
4.3 The Company reserves the right to hold void, suspend, cancel, or amend the Competition where it becomes necessary to do so.
4.4 These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Access to www.jw-autos.co.uk is subject to the following terms and conditions. Please take the time to read through these before continuing to use our website.

On accessing our website and on each subsequent occasion you will be deemed to have accepted all of the terms and conditions that apply to its use and to the facilities and services provided by it. We reserve the right to alter these terms and conditions at any time and it is your obligation to check if changes have been made. Your use of www.jw-autos.co.uk after changes are posted online shall constitute acceptance of the new terms and conditions.

In These Terms & Conditions:

"we/us/our" means JW Autos.

"you"/"your" means the user of the online services.

Access to www.jw-autos.co.uk.

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide www.jw-autos.co.uk without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.


In consideration of our agreeing to permit you to use www.jw-autos.co.uk to search our database of vehicles, you agree that you will only use, reproduce and print materials comprising the results of such searches for your own personal, non-commercial purposes.

The pages contained in www.jw-autos.co.uk may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.

The information contained in the material in www.jw-autos.co.uk is only for information purposes. The material on www.jw-autos.co.uk does not constitute advice and you should not rely on any material on www.jw-autos.co.uk to make (or refrain from making) any decision or take (or refrain from taking) any action.

Copyright and trademarks

All rights, including copyright, in the content of these web pages and in the photographs of any vehicles displayed on www.jw-autos.co.uk from time to time and all database rights in our database of vehicles, are owned or controlled for these purposes by us.

All trademarks, names, and logos are the proprietary marks of us. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trademarks, names or logos.

We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of www.jw-autos.co.uk. In particular, you must not cache any of the contents for access by third parties nor mirror or frame any of the content of www.jw-autos.co.uk nor incorporate it into another website without our express written permission.


The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. Whilst every effort has been made to ensure the accuracy of information on this site, some errors may occur. It is important that you do not rely solely on this information but check with www.jw-autos.co.uk about any terms you feel will affect your decision to purchase a car. No liability is acceptable for loss or damage resulting from errors or omission on www.jw-autos.co.uk.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

We will need to carry out routine maintenance and servicing of our servers and equipment from time to time. While we will seek to keep disruption to a minimum we cannot guarantee that www.jw-autos.co.uk will be continuously available online.

We, therefore, provide www.jw-autos.co.uk on an "as is" and "as available" basis.

We make no warranty that www.jw-autos.co.uk, our websites that are linked to us, are free from computer viruses or any other malicious or impairing computer programs. It is your responsibility to ensure that you use appropriate virus-checking software.

We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

Links to Non jw-autos.co.uk sites

Where our content contains hyperlink text that leads to websites that are not operated by us, we do not control such websites and are not responsible for their content. Our inclusion of hypertext links to such websites does not imply any endorsement of the material contained on the websites or of the owners.

Links to www.jw-autos.co.uk

You may establish a hypertext link to the home page of www.jw-autos.co.uk but not otherwise, without the need for our written consent, provided there is thereby no implied endorsement or sponsorship of you, your company, or your website by us.


We reserve the right to assign or subcontract any or all of our rights and obligations under these terms and conditions to a third party. If we exercise this right, we shall name the assignee or subcontractor on www.jw-autos.co.uk and you will be entitled to terminate the account within 5 working days. You may not without our prior written consent assign or dispose of any rights or obligations arising under these terms and conditions.

These terms and conditions of access together with our privacy policy contain the entire agreement and understanding between the parties relating to www.jw-autos.co.uk, and supersede any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either party. We exclude all representations and warranties relating to access to use of www.jw-autos.co.uk, whether they are statutory or otherwise, as far as is possible by law.

If any of these terms and conditions shall be held to be invalid or unenforceable, it shall not affect the enforceability of any of the remaining provisions.

These terms and conditions shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English Courts.

If you do not agree to obey these terms and conditions you must stop using www.jw-autos.co.uk immediately.


All correspondence relating to www.jw-autos.co.uk should be sent to:






Email: [email protected]

Registered office address:






Test Driving a Car – Eligibility

For insurance purposes, to take a car for a test drive you must be at least 21 years old and have held a valid driving licence for over a year.

Purchasing & Collecting a Vehicle – Terms & Conditions

The collections procedure is subject to completion of the pre-delivery inspection and any repairs that may arise from it. A confirmation call, email or text will be sent as soon as the vehicle is ready for collection. If there's likely to be a delay you will be contacted as soon as possible. Please allow one hour to collect your car.

Valid UK / EU Driving Licence including photo section OR Valid Passport AND 2 proofs of present address dated within the past 3 months are required for identification on every collection. (Bank Statement, Council Tax or Utility bills, excluding mobile phone).

Payment Methods

UK Debit cards and Direct Transfer.

Please note: unfortunately, we cannot accept Building Society Cheques or credit card payments made towards the purchase of your car.

Vehicle Security

JW Autos accepts responsibility that all vehicles are not subject to a category A,B,C or D insurance total loss, are not recorded on the stolen register, and are not subject to a finance agreement. This is in addition to your statutory rights.

Ownership of goods shall not be passed onto the customer until the price has been paid in cash or cleared funds but risk shall be passed to the customer on delivery.

What To Do If You Have a Complaint

To register a complaint please contact us at the address given above, by phone on 01634 215 481 or email [email protected].

Complaint and Feedback Procedure

We are committed to providing a high standard of service to you and all our customers. Occasionally we may not live up to our expectations and if this happens we would like to hear from you. This will allow us to put matters right and make improvements. We value your feedback and thank you for helping us treat all our valued customers fairly.

In the first instance, please share your complaint in person with our staff as they are usually best placed to resolve the concern.

If your concern remains unresolved, contact us using the contacts below. Our phone lines are open Monday to Saturday, 9am - 6pm and Sundays from 10am - 6pm.

Email: [email protected]

Phone: 01634 215481

Address: Vantage Point, Snodland By Pass, Snodland, ME6 5SL

JW Autos Deduction Policy

In the unlikely event of JW Autos accepting the return of your vehicle for a refund. We will require the vehicle to be returned in the same condition as when it was purchased.

We will also exercise our right to deduct a reasonable sum of money having taken into account the usage of the vehicle and any failure to keep it in good repair and condition.

This will include but not limited to our right to charge the consumer 30 pence per mile for each mile covered since the date of sale, along with the cost of any estimate for repairs required to any damage to the vehicles interior and exterior that was caused whilst the vehicle was in your possession.