Terms and Conditions

JW Autos Terms and Conditions

Access to www.jw-autos.co.uk is subject to the following terms and conditions. Please take the time to read through these before continuing to use our website.

On accessing our website and on each subsequent occasion you will be deemed to have accepted all of the terms and conditions that apply to its use and to the facilities and services provided by it. We reserve the right to alter these terms and conditions at any time and it is your obligation to check if changes have been made. Your use of www.jw-autos.co.uk after changes are posted online shall constitute acceptance of the new terms and conditions.

In These Terms & Conditions:

"we/us/our" means JW Autos.

"you"/"your" means the user of the online services.

Access to www.jw-autos.co.uk.

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide www.jw-autos.co.uk without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

Content

In consideration of our agreeing to permit you to use www.jw-autos.co.uk to search our database of vehicles, you agree that you will only use, reproduce and print materials comprising the results of such searches for your own personal, non-commercial purposes.

The pages contained in www.jw-autos.co.uk may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.

The information contained in the material in www.jw-autos.co.uk is only for information purposes. The material on www.jw-autos.co.uk does not constitute advice and you should not rely on any material on www.jw-autos.co.uk to make (or refrain from making) any decision or take (or refrain from taking) any action.

Copyright and trademarks

All rights, including copyright, in the content of these web pages and in the photographs of any vehicles displayed on www.jw-autos.co.uk from time to time and all database rights in our database of vehicles, are owned or controlled for these purposes by us.

All trademarks, names, and logos are the proprietary marks of us. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trademarks, names or logos.

We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of www.jw-autos.co.uk. In particular, you must not cache any of the contents for access by third parties nor mirror or frame any of the content of www.jw-autos.co.uk nor incorporate it into another website without our express written permission.

Liability

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. Whilst every effort has been made to ensure the accuracy of information on this site, some errors may occur. It is important that you do not rely solely on this information but check with www.jw-autos.co.uk about any terms you feel will affect your decision to purchase a car. No liability is acceptable for loss or damage resulting from errors or omission on www.jw-autos.co.uk.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

We will need to carry out routine maintenance and servicing of our servers and equipment from time to time. While we will seek to keep disruption to a minimum we cannot guarantee that www.jw-autos.co.uk will be continuously available online.

We, therefore, provide www.jw-autos.co.uk on an "as is" and "as available" basis.

We make no warranty that www.jw-autos.co.uk, our websites that are linked to us, are free from computer viruses or any other malicious or impairing computer programs. It is your responsibility to ensure that you use appropriate virus-checking software.

We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

Links to Non jw-autos.co.uk sites

Where our content contains hyperlink text that leads to websites that are not operated by us, we do not control such websites and are not responsible for their content. Our inclusion of hypertext links to such websites does not imply any endorsement of the material contained on the websites or of the owners.

Links to www.jw-autos.co.uk

You may establish a hypertext link to the home page of www.jw-autos.co.uk but not otherwise, without the need for our written consent, provided there is thereby no implied endorsement or sponsorship of you, your company, or your website by us.

General

We reserve the right to assign or subcontract any or all of our rights and obligations under these terms and conditions to a third party. If we exercise this right, we shall name the assignee or subcontractor on www.jw-autos.co.uk and you will be entitled to terminate the account within 5 working days. You may not without our prior written consent assign or dispose of any rights or obligations arising under these terms and conditions.

These terms and conditions of access together with our privacy policy contain the entire agreement and understanding between the parties relating to www.jw-autos.co.uk, and supersede any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either party. We exclude all representations and warranties relating to access to use of www.jw-autos.co.uk, whether they are statutory or otherwise, as far as is possible by law.

If any of these terms and conditions shall be held to be invalid or unenforceable, it shall not affect the enforceability of any of the remaining provisions.

These terms and conditions shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English Courts.

If you do not agree to obey these terms and conditions you must stop using www.jw-autos.co.uk immediately.

Correspondence

All correspondence relating to www.jw-autos.co.uk should be sent to:

VANTAGE POINT, SNODLAND BY PASS

HOLBOROUGH

Snodland

Kent

ME6 5SL

Email: [email protected]

Registered office address:

VANTAGE POINT, SNODLAND BY PASS

HOLBOROUGH

Snodland

Kent

ME6 5SL

Test Driving a Car – Eligibility

For insurance purposes, to take a car for a test drive you must be at least 21 years old and have held a valid driving licence for over a year.

Purchasing & Collecting a Vehicle – Terms & Conditions

The collections procedure is subject to completion of the pre-delivery inspection and any repairs that may arise from it. A confirmation call, email or text will be sent as soon as the vehicle is ready for collection. If there's likely to be a delay you will be contacted as soon as possible. Please allow one hour to collect your car.

Valid UK / EU Driving Licence including photo section OR Valid Passport AND 2 proofs of present address dated within the past 3 months are required for identification on every collection. (Bank Statement, Council Tax or Utility bills, excluding mobile phone).

Payment Methods

UK Debit cards and Direct Transfer.

Please note: unfortunately, we cannot accept Building Society Cheques or credit card payments made towards the purchase of your car.

Vehicle Security

JW Autos accepts responsibility that all vehicles are not subject to a category A,B,C or D insurance total loss, are not recorded on the stolen register, and are not subject to a finance agreement. This is in addition to your statutory rights.

Ownership of goods shall not be passed onto the customer until the price has been paid in cash or cleared funds but risk shall be passed to the customer on delivery.

What To Do If You Have a Complaint

To register a complaint please contact us at the address given above, by phone on 01634 215 481 or email [email protected].

Complaint and Feedback Procedure

We are committed to providing a high standard of service to you and all our customers. Occasionally we may not live up to our expectations and if this happens we would like to hear from you. This will allow us to put matters right and make improvements. We value your feedback and thank you for helping us treat all our valued customers fairly.

In the first instance, please share your complaint in person with our staff as they are usually best placed to resolve the concern.

If your concern remains unresolved, contact us using the contacts below. Our phone lines are open Monday to Saturday, 9am - 6pm and Sundays from 10am - 6pm.

Email: [email protected]

Phone: 01634 215481

Address: Vantage Point, Snodland By Pass, Snodland, ME6 5SL

JW Autos Deduction Policy

In the unlikely event of JW Autos accepting the return of your vehicle for a refund. We will require the vehicle to be returned in the same condition as when it was purchased.

We will also exercise our right to deduct a reasonable sum of money having taken into account the usage of the vehicle and any failure to keep it in good repair and condition.

This will include but not limited to our right to charge the consumer 30 pence per mile for each mile covered since the date of sale, along with the cost of any estimate for repairs required to any damage to the vehicles interior and exterior that was caused whilst the vehicle was in your possession.