Service was friendly, helpful and polite and I am very pleased with the car I bought. Everyone from the receptionist, salesperson and managers were lovely and knowledgeable. I was quite nervous because it was my first time buying a car by myself and I'd had mediocre experiences with other dealers I'd visited so far. The staff at JW Autos answered all kinds of questions and I never felt looked down on or pushed to buy something more expensive. I was looked after by Lilly and Ines and they even answered some other questions the friend that I brought along had about some different cars. They were happy to do a test drive and I felt completely at ease. They booked in follow up calls with me but I never felt like it was too pushy. They were reasonable with their price negotiation and the Kia I bought is working well and exactly what I needed. They provided the extended vehicle checks and the cars are serviced and have their MOT done at their main centre once they obtain them. They also provided as much service and MOT info as they had. The car had a free valet clean on the spot once the sale was confirmed. There was a wide variety of vehicles available and they clearly knew a lot about each one and had a passion for finding the right car for the right person. I would definitely recommend JW Autos to my friends and family in the area if they were in the market to buy a car!

What a wonderful company! Purchased a Nissan Juke which I am delighted with. Customer service is second to none. Louie went above and beyond with customer care and so did the lady who did hand over. From the bottom of my heart I thank you for making this so easy at such a difficult time for me.

I bought a car a few weeks ago and overall I’m really happy with the experience. The sales manager, Inese, was very helpful throughout the whole process. The car itself is nice and clean, exactly as described, and I also purchased a warranty for extra peace of mind. Since buying the car, I’ve had to make a warranty claim and Inese has been helpful with that as well. Sometimes her email replies take a little while, but I completely understand as they have other customers to look after too. Overall, I’m satisfied with both the car and the service, and I appreciate all the help I’ve received so far.